Privacy Policy

Effective Date: 01.15.2026

Cal West Service (“we,” “us,” “our,” or “Company”) operates calwestservice.com (the “Site”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and safeguard your personal information when you visit the Site or interact with us online. By accessing or using the Site, you agree to the practices described below.

1. Information We Collect

Personal Information

We may collect personal data you provide directly through contact or service request forms, including:

  • Full name
  • Email address
  • Phone number
  • Company or service details
  • Other information you voluntarily submit to us

Non-Personal Information

We may also collect non-identifying information when you visit the Site, such as:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Date and time of access

This information helps improve Site performance and usability.

2. How We Use Your Information

We use information we collect for purposes including:

  • Responding to your inquiries and service requests
  • Providing, operating, and maintaining the Site
  • Improving customer support and service delivery
  • Sending updates and relevant communications
  • Complying with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking

The Site may use cookies or similar technologies to enhance user experience and analyze usage. You may choose to disable cookies in your browser settings; however, this might impact Site functionality.

4. Third-Party Sites

Our Site may contain links to websites not operated by us. We are not responsible for the privacy practices of external websites. Visiting third-party sites is at your own risk.

5. Data Sharing and Disclosure

We share personal information only in limited circumstances:

  • With trusted service providers that support our operations
  • In response to legal requests or requirements
  • To protect our rights, property, or safety

All third parties receiving data must protect it and use it only for approved purposes.

6. Security of Information

We use reasonable physical, technical, and administrative safeguards to protect your personal information. No data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your Choices

You may request:

  • Access to the personal information we hold about you
  • Corrections or updates to your data
  • Deletion of certain data, where permitted by law
  • Opt-out of marketing communications

To request changes, contact us using the details below.

8. Children’s Privacy

Our Site is not intended for individuals under 13. We do not knowingly collect personal information from minors.

9. California Privacy Rights

California residents may have additional rights under state privacy laws, including access, deletion, and disclosure of personal information collected, shared, or sold by us, subject to certain exceptions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top. Continued use of the Site after such changes means you accept the updated policy.

11. Contact Us

Cal West Service

6401 Golden Gate Dr
Dublin, CA 94568

Phone: (925) 551-6400
Toll Free: 1-888-306-6401

Email (Service): service@calwestservice.com
Email (General): info@calwestservice.com